Employers should have a clear and effective grievance policy that tells staff what procedures should be followed in the event they wish to pursue a concern. This includes how to resolve any complaints informally, and a process for dealing with serious grievances.
Any failure to comply with a grievance procedure or the minimum requirements as guaranteed by law could have financial consequences for an organisation or its staff at an Industrial Tribunal.
We can help businesses put in place the right policy and procedures for your organisation and supply the necessary paperwork and correspondence that may need to be recorded and issued to ensure compliance. We can additionally advise individuals how best to pursue their concerns.
We will advise you fully on how to handle a grievance process whenever an issue is raised and guide you through the legal process, responding quickly to any situation as it arises. Please do not hesitate to contact us for a free 30 minute consultation.